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SHEROES TRENDS
TERMS AND CONDITIONS
Welcome to Sheroes Trends!
The website www.sheroestrends.com ("Sheroes Trends") and its corresponding mobile application, collectively referred to as the "Platform," are managed and operated by our company. Any individual or entity using the Platform in any manner is subject to the following terms and conditions ("Terms"), as periodically updated. Your access to our services, products, and any promotions related to these products may also be governed by additional terms, policies, or guidelines ("Additional Terms"), which will take precedence in the event of any inconsistency with these Terms.
These Terms are considered an electronic record under the Information Technology Act, 2002. They are generated electronically and do not require physical or digital signatures. Prior to using the Platform or its services, please carefully review these Terms. By using the Platform and its services, you indicate your acceptance of these Terms.
In these Terms, "Products" refers to the various fashion, home, and beauty items listed on the Platform, as well as other products offered for sale. When we refer to "We" or "you," it pertains to both the Platform operator and the user individually and collectively.
These Terms are divided into two parts, and it's important to thoroughly review both sections to understand the conditions for using the Platform and purchasing its Products.
PART A: PLATFORM USAGE TERMS AND CONDITIONS
1. General
1.1 These "Terms of Use" regulate your access and utilization of the platform, offering you the opportunity to explore, choose, and acquire products available on the platform at their specified prices, provided you are located within our serviceable areas.
1.2 Please be aware that we may periodically modify these Terms of Use pertaining to your platform usage. Prior to using our platform, it is advisable to review these terms and conditions to ensure your comprehension of the current policies. Additionally, we retain the right to alter the platform's format, content, or temporarily suspend its operation for maintenance, content updates, or other reasons, as necessary.
1.3 Your access, navigation, or utilization of the platform signifies your agreement to these Terms of Use, our Privacy Policy, and any other pertinent policies or guidelines that are in effect during your platform access and utilization. These policies may be updated periodically, collectively constituting the "Agreement."
1.4 You are granted authorization to view and use the platform exclusively for product identification, making product purchases, and processing returns and refunds in accordance with the Return and Refund Policy. This authorization is limited and subject to revocation.
1.5 By accepting this Agreement, you affirm that you are at least 18 years old and have the full legal capacity to enter into this Agreement and to comply with its terms. If a user is under 18 years of age, it is presumed that they are accessing the platform under the supervision of a parent or legal guardian who has reviewed and agreed to the terms of this Agreement, including the terms of product purchase on behalf of the minor user. In cases where we become aware of a user under 18 using the platform without appropriate supervision, we reserve the right to deactivate their account without prior notice. Furthermore, if you are using the platform on behalf of a company or organization, you assert that you possess the authority to act on the entity's behalf, and that the entity accepts this Agreement.
2. Account Registration
2.1 To purchase products on our platform and access our services, you must complete the registration process. This one-time registration is entirely free.
2.2 You can create an account in the following ways:
a. Create an Account: Provide the necessary information for your account creation, fill in the required forms, and supply the requested details. Your account will then be set up.
b. Use a Third-Party Account: You can also use your login credentials from a third-party service integrated with us, such as Google or Facebook. Please be aware that you will be subject to the terms and conditions of the third-party service for your account.
2.3 After successful mobile OTP verification, you can register on our platform. To place an order, you'll need to log in to your account after completing the mobile OTP verification.
2.4 Please remember that you are the sole authorized user of your account. It's your responsibility to keep your account login credentials confidential and to prevent unauthorized access to your account on your computer, mobile device, or similar devices. You are solely responsible for all actions carried out through your account.
2.5 You must:
a. Report Unauthorized Use: Notify us immediately of any unauthorized use of your account or any security breaches.
b. Log Out After Each Session: Ensure that you log out of your account at the end of each session.
2.6 We, along with our employees, agents, directors, and officers, will not be held liable for any losses or damages, whether direct or indirect, resulting from your failure to comply with these terms of use. You may also be held responsible for any losses incurred by us or other users due to unauthorized use of their accounts by you. We reserve the right to refuse access to our platform, terminate accounts, or edit content without prior notice.
3. Communication and Unsubscription
3.1 When you agree to our Terms of Use, you also agree to receive updates, news, and promotional SMS messages related to our campaigns. By using our platforms and confirming your contact information with us, you expressly consent to receive these communications (via phone calls, SMS, emails, or other digital and electronic channels) from us and our authorized representatives. This includes information about new services and offerings, even if your contact number is registered on the Do Not Disturb (DND) list or the National Customer Preference Registry (NCPR) list under the Telecom Commercial Communications Customer Preference Regulations of 2018.
3.2 You have the option to unsubscribe or opt-out of receiving marketing and promotional communications, newsletters, and other notifications from us at any time by following the instructions provided in those communications.
4. Access to Images
4.1 By agreeing to our Terms, you expressly grant us permission to access the camera and gallery applications on your phone or computer, which you are using to access our platforms. This access is required to facilitate the provision of our services.
4.2 You understand and agree that, in addition to the restrictions outlined in section 11 (User Warranties and Restrictions), you must ensure that any images you upload:
a. Do not belong to another person without the appropriate rights.
b. Are not defamatory, obscene, pornographic, pedophilic, invasive of someone's privacy, insulting or harassing based on gender, libelous, racially or ethically objectionable.
c. Are not harmful to children.
d. Do not infringe on any copyrights or proprietary rights.
e. Do not impersonate another person.
f. Do not contain software viruses or any other computer code designed to disrupt, destroy, or limit the functionality of any computer resource.
g. Do not contain indecent representations of women in any form.
h. Do not violate any applicable laws, including but not limited to the Information Technology Act, 2000, the Indecent Representation of Women (Prohibition) Act, 1986, the Indian Penal Code 1860, and their respective rules.
4.3 When you upload images that are protected by third-party intellectual property rights, you grant (or ensure that they are granted) to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, copy, display, translate, and create derivative works based on the images you upload, solely in connection with our services.
4.4 You acknowledge and accept that, for the purpose of providing our services, the images you upload may be accessed, used, or processed by a third party. We assume no liability, obligation, or responsibility of any kind toward you or such third party in such instances, and any contractual relationship in such cases remains solely between you and that third party.
4.5 In the event of a breach of any of the obligations outlined in this section 4 (Access to Images), you understand that we will not be held liable for any claims, losses, liabilities, damages, or costs (including attorney fees and costs) that may arise from such breaches. You also agree to indemnify us as specified in section 12 (Indemnification and Limitation of Liability) of the Terms.
5. Disclaimer and Information Accuracy Policy
5.1 We aim to ensure that all the information and recommendations provided on our platforms, whether pertaining to products, services, or other offerings (referred to as "Information"), are accurate at the time they are included on the relevant platform. However, we do not guarantee the accuracy of this Information and do not make representations or warranties regarding its completeness or accuracy.
5.2 You agree that you are receiving this Information on the condition that you will independently assess its suitability for your purposes before making any decisions. The Information on our platforms should not be construed as an invitation to invest in us or any related entities. Your use of the platforms and the Information is at your own risk. We, along with our affiliates, officers, employees, or agents, will not be held liable for any losses, damages, or expenses resulting from accessing, using, or relying on this website, the Information, or any third-party websites linked to our platforms. We do not take responsibility for the content of third-party sites and make no representations about the accuracy or content of such sites. If you choose to access links to third-party platforms, you do so entirely at your own risk and cost.
5.3 In order to help users identify their preferred products, we provide visual representations on our platforms, including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics, and other visual aids. While we make reasonable efforts to provide accurate visual representations, we disclaim any guarantee or warranty regarding the exactness of these visual representations or descriptions of the product. The appearance of the product when delivered may vary for various reasons.
5.4 Nothing in this document should be interpreted as a recommendation to use any product, process, equipment, or formulation that may infringe upon existing patents or any other conflicts. We provide no express or implied representations or warranties that the use of such products will not infringe any patents or other rights.
5.5 We do not make any covenants or provide representations and warranties concerning:
5.5.1 the quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose or consumption, or the content (including product or pricing information and specifications) on our platforms;
5.5.2 the availability of services at all times; and
5.5.3 the uninterrupted operation of the platforms, including the functions within any content, information, and materials on any platform or any third-party sites or services linked to our platforms, or the correction of defects, or the absence of viruses or other harmful components in the platforms or their servers.
5.6 The platforms and the services are provided to you "as is" and "where-is," without any representations or warranties. We, as well as any third parties providing materials, services, or content on this website, make no representations or warranties, whether express, implied, statutory, or otherwise, including but not limited to merchantability, fitness for a particular purpose, or non-infringement of third-party rights, concerning the platforms, the Information, or any products or services referenced in the Information. We will not be liable to you or any third party for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from or related to the site, including your use of the site or your inability to use the site, even if we have previously been advised of the possibility of such damages.
Disclaimer: To the maximum extent allowed by the relevant laws, we, along with our officers, agents, employees, and directors, absolve ourselves of any responsibility for losses, damages, expenses, liabilities, claims, or injuries resulting from product performance failures, omissions, defects, data deletion, interruptions, errors, delays, viruses, unauthorized access, theft, destruction, alteration, or misuse of records on our platforms.
6. Platform Availability and Accessibility
6.1 The Platforms are operated from India, and we do not guarantee the suitability or availability of the content for use in locations outside India. If you access the Platforms from a location outside India, it is your responsibility to comply with all relevant local laws. These Terms of Use should not be utilized for promotional or solicitation activities in jurisdictions where such activities are unauthorized, or to individuals for whom such promotion or solicitation is unlawful.
6.2 We offer various websites with Products, Services, content, and functionalities tailored to specific global regions. The availability of Services and products may differ between regions due to local laws, shipping constraints, and other factors. We do not warrant that users in one region can access the Services from our website in another region. We may cancel an order or direct a user to the appropriate regional site if an attempt is made to order Services from a different region.
6.3 Information published on the World Wide Web may refer to our Products, programs, and Services that are not yet announced or available in your country. Such references do not imply an intention to introduce these Products, programs, or Services in your country. For information on the availability of such offerings, please contact our local business representative.
6.4 We actively monitor user accounts to prevent fraudulent activities and transactions. Users found with multiple accounts or engaging in fraudulent referral voucher activities may face legal consequences. We retain the right to recover costs, collection fees, and attorney fees from individuals who misuse the Platforms. Legal action may be initiated against such individuals for fraudulent use of the Platforms or any other unlawful activities that breach these terms and conditions. In cases of detected fraudulent or declined transactions, we reserve the right to immediately terminate the associated account and cancel all previous and pending orders without assuming any liability. This clause absolves us of any responsibility for refunds.
7. Third-Party Interactions and External Site Links
7.1 While using our services, you may engage in communication with, make purchases from, or participate in promotional activities offered by advertisers, members, or sponsors associated with our services. You may also access external websites linked to our services. It is important to note that any interactions, advertisements, purchases, or promotions, which include the delivery and payment for products and services, are exclusively between you and the relevant third party. We want to clarify that we bear no liability, obligations, or responsibilities in relation to such interactions, purchases, promotions, or the use of external third-party websites. Any agreements or contracts formed in these circumstances are between you and the respective third party, and we are not a party to them.
8. Copyright and Usage of Platform Content
8.1 The content featured on the Platforms, including text, graphics, and audio, is protected by copyright and other intellectual property rights ("Platform Content"). All copyright and other intellectual property rights in the Platform Content are either owned by us or licensed to us by the respective rights holders, enabling us to use the Platform Content as part of the Platforms. We maintain copyright over all information, including text, graphics, and audio, and all trademarks showcased on the Platforms are either owned by us or licensed to us.
8.2 You may access and display the Platform Content on your personal computer solely for personal use. This access is subject to the grant of a limited, revocable, personal, non-exclusive, and non-transferable license when you register on any of the Platforms. This license permits you to identify products, make purchases, and process returns and refunds as per our Return and Refund Policy. You may also use and print copies of the information on the Platforms for personal use and store the files on your computer, exclusively for personal, non-commercial purposes.
8.3 You are prohibited from: (a) copying (whether by printing on paper, saving to disk, downloading, or by any other means), distributing (including distributing copies), downloading, displaying, performing, reproducing, distributing, modifying, editing, altering, enhancing, broadcasting, or tampering with the Platform Content in any manner or using it in any way. These restrictions apply to all or part of the Platform Content available on the Platforms; (b) copying and distributing the information on any other server, or modifying or reusing text or graphics on this system or another system; (c) reproducing any part of the Platforms for commercial gain or distributing it for commercial purposes, or incorporating it into any other work, publication, or website, whether in hard copy or electronic format, including posting on any other website; (d) removing any copyright, trademark, or other intellectual property notices from the original material when copying or printing it from the Platforms; or (e) linking any other materials to the Platforms without our express written consent.
8.4 The license granted to you does not include the right to: (a) resell products or use the Platforms or Platform Content for commercial purposes; (b) collect and use product listings, descriptions, or prices; (c) use the Platforms, the Services, or Platform Content for purposes other than those outlined in these Terms of Use; (d) download or copy user login credentials; (e) use data mining, robots, or similar data gathering and extraction tools to extract any part of the Platforms, whether once or repeatedly; or (f) create and/or publish your own database featuring parts of the Platforms.
8.5 If you suspect that your intellectual property rights have been used in a way that raises concerns of infringement, please contact us to share your concerns.
Disclaimer: All images featured on this website are the property of their respective retail and wholesale sellers to Sheroes Trends. Sheroes has no involvement or ownership rights related to these images. Any clause, whether above or below, that pertains to the content, including text, images, graphics, and audio on this website, shall be superseded by this disclaimer.
9. Intellectual Property
The trade names and logos designated with TM associated with Sheroes Trends, and any of its affiliates, are considered trademarks or registered trademarks. It is important to note that these trademarks should not be employed in association with any product or service that is not directly linked to Sheroes Trends or its affiliates.
10. User-Generated Content License and Terms of Use
10.1 By sharing content on our platforms, you grant us an unrestricted, perpetual, non-revocable, and non-exclusive license to adapt, publish, reproduce, distribute, transmit, copy, use, create derivative works, and display your content worldwide. This license covers all forms of media and technology, both current and future, for the entire duration of any applicable rights in the content. You also waive any claims to feedback, comments, ideas, suggestions, or any other content you provide on our platforms. You agree to take any necessary actions to confirm and perfect these rights, including executing deeds and documents as requested by us.
10.2 We do not routinely monitor content posted on our platforms, but we retain the right to do so. In cases of inappropriate platform use or misuse of our services, we will respond in a manner we deem appropriate at our sole discretion. We may also report any potentially illegal activities to law enforcement authorities and cooperate fully in any investigations related to such conduct.
10.3 Submitting content or engaging in unauthorized use of materials on our platforms may infringe upon copyright, trademark, privacy, publicity, communication laws, or other applicable legal regulations. You are solely responsible for your actions and for actions carried out by anyone using your username and/or password. Consequently, you agree to indemnify and hold us, along with our officers, directors, employees, affiliates, agents, licensors, and business partners, harmless from any losses, costs, damages, liabilities, or expenses (including legal fees) incurred due to, arising from, or connected with any claims or demands made by third parties asserting that your use of the platforms, or the use of the platforms by anyone using your username and/or password, violated any relevant laws or the rights of third parties.
10.4 We retain the right to terminate platform access at any time and without prior notice. This limited license also automatically terminates without notice if you violate any of these Terms of Use. Upon termination, you must promptly delete any downloaded or printed materials. Any provision in the Terms of Use that establishes an obligation or right extending beyond the termination or expiration of the Terms of Use will continue to be in force.
11. User Responsibilities and Prohibited Actions on Our Platforms
11.1 Your Responsibilities and Assurances:
(a) Your use of our Platforms and Services must comply with all applicable laws and regulations.
(b) Any information you provide to us in connection with our Platforms and Services must be accurate, truthful, and lawful.
(c) The content or materials you share should not violate any agreements or harm anyone, including avoiding defamatory content. If we discover that the information you provided is false or inaccurate, we reserve the right to reject registration, cancel orders, and restrict your future use of our Services without prior notice. You agree to indemnify us and our affiliates against any third-party claims arising from a breach of these assurances.
11.2 Lawful Use:
You may use our Platforms for lawful purposes only and not engage in any activities that may harm our Platforms, their content, or use them in ways not intended through our Platforms. You have a limited license to access and use our Platforms solely for the purpose of utilizing our Services, subject to the terms outlined in these Terms of Use.
11.3 Prohibited Actions:
You shall not:
11.3.1 Remove or alter any content on our Platforms, including information about the Services, their performance, sales, pricing, legal notices, disclaimers, or proprietary notices like copyright or trademark symbols, logos, unless you have express permission to do so.
11.3.2 Decompire, reverse engineer, or disassemble any content on our Platforms.
11.3.3 Use the Services in a way that is unlawful or that harms any person or entity, as determined in our sole discretion.
11.3.4 Utilize any software or tools, such as spiders, robots, avatars, worms, time bombs, Easter eggs, cancel bots, intelligent agents, etc., to navigate or search our Platforms.
11.3.5 Make false or malicious statements about our Services, the Platforms, or us.
11.3.6 Post, copy, submit, upload, distribute, or transmit any software or computer files containing viruses or other harmful components that disrupt or damage our Platforms and Services or interfere with the use and enjoyment of others.
11.3.7 Introduce trojans, viruses, malicious software, bots, or scrape the Platforms for information.
11.3.8 Probe, scan, test the vulnerability of any system, security measures, or tamper with our technological design and architecture.
11.3.9 Hack into or introduce malicious software into the Platforms.
11.3.10 Gain unauthorized access to, interfere with, damage, or disrupt servers storing information related to the Services or any other server, computer, or database connected to the Services.
11.3.11 Engage in antisocial, disruptive, or destructive behaviors, including "flaming," "spamming," "flooding," "trolling," "phishing," and "griefing," as commonly understood on the internet.
11.4 Prohibited Content:
You are prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating, or sharing any information on our Platforms that:
11.4.1 Is libelous, defamatory, abusive, threatening, harassing, hateful, offensive, or in violation of any law or a third party's rights.
11.4.2 Belongs to another person without proper rights.
11.4.3 Is harmful, harassing, blasphemous, defamatory, obscene, pornographic, invasive of privacy, hateful, relates to money laundering, gambling, or is otherwise harmful.
11.4.4 Harms minors in any way.
11.4.5 Infringes on any patents, trademarks, copyrights, or other proprietary rights.
11.4.6 Violates current laws.
11.4.7 Deceives or misleads recipients about message origin or contains grossly offensive or menacing information.
11.4.8 Impersonates or defames another person.
11.4.9 Contains software viruses or any other code designed to disrupt, destroy, or limit the functionality of computer resources.
12. Indemnification and Liability Limitations
You agree to indemnify, defend, and hold harmless Sheroes Trends and its affiliated entities, along with their respective officers, directors, employees, consultants, licensors, agents, and representatives, from any third-party claims, losses, liabilities, damages, or costs, which may include reasonable attorney fees and expenses. These claims may arise from your use of the Sheroes Trends Platforms or Services, any violation of the Terms of Use, or any infringement of intellectual property or other rights belonging to Sheroes Trends or third parties. We will promptly inform you of any such claims and, in addition to the above, you agree to provide us with reasonable assistance, at your own cost, to defend against any such claims or associated costs.
12.1 To the maximum extent permitted by applicable law, Sheroes Trends, its directors, officers, employees, agents, and content or service providers (collectively referred to as "Sheroes Trends Representatives") shall not be held liable for any direct, indirect, special, incidental, consequential, exemplary, remote, or punitive damages. These damages may include, but are not limited to, losses of profits, goodwill, use, data, or other intangible losses related directly or indirectly to the use of the Sheroes Trends Platforms, its content, materials, functions, and Services, as well as the provision of information through these platforms, resulting in lost business opportunities. Even if the Sheroes Trends Representatives have been informed about the potential for such damages.
12.2 In no circumstances shall Sheroes Trends Representatives be held liable for:
12.2.1. Your ability to use or inability to use the Sheroes Trends Platforms and/or Services.
12.2.2. Any content posted, transmitted, exchanged, or received by users or other individuals on or through the Sheroes Trends Platforms.
12.2.3. Any other matter related to the Sheroes Trends Platforms or Services.
12.3 Sheroes Trends is not responsible for the actions or inactions of other users of the Platforms or any breaches of conditions, representations, or warranties by them. Sheroes Trends is not obligated to mediate or resolve disputes or disagreements between two or more users of the Platforms.
12.4 None of the directors, officials, or employees of Sheroes Trends shall be personally held liable for any actions related to the Sheroes Trends Platforms or its Services.
13. Access Outside India
Our services may not be suitable for use or access beyond the borders of India. If you choose to use or access our services from outside India, you do so at your own risk, and you are responsible for complying with the laws of the respective jurisdiction.
14. Governing Law and Jurisdiction
These Terms of Use are subject to and will be interpreted in accordance with Indian laws, without consideration for any conflicting legal provisions. You agree that in the event of any disputes related to these Terms of Use or the services, whether in contract, tort, or any other matter, you will submit to the jurisdiction of the courts situated in Mumbai, India for their resolution.
15. Contact for Concerns
If you have any concerns related to the information you share with us or the services you are utilizing, you can direct your grievances to the contact form.
16. Force Majeure
We shall not be held accountable for any delays or inability to fulfill our obligations if such delays or failures result from causes beyond our reasonable control.
17. Waiver
No provision within these Terms of Use will be considered as waived, and no breaches will be excused unless such waiver or consent is in writing and endorsed by us. Any consent or waiver, whether express or implied, granted by us for your breach will not imply consent, waiver, or justification for any other distinct or subsequent breach.
18. Severability
If a court with jurisdiction rules that any provision within these Terms of Use is unenforceable under the applicable law, that provision will be removed from these Terms of Use. The remainder of these Terms of Use will be interpreted as if that provision had been excluded, and it will be enforceable in accordance with its terms. However, in such an event, these Terms of Use will be interpreted to the fullest extent consistent with and allowed by the applicable law to give effect to the meaning and intent of the excluded provision, as determined by the court with jurisdiction.
19. Amendment
These Terms of Use are subject to amendments and revisions, which may occur without prior notice. We urge you to periodically review the Terms of Use available on the Platforms. Your relationship with the Platforms will be governed by the most recent version of these Terms of Use as published on the Platforms.
20. Miscellaneous
20.1 Besides these Terms of Use, it is your responsibility to ensure compliance with the terms and conditions of third parties, such as bank offers terms and brand promotional offers, if any, linked or embedded within the Services. You acknowledge that we shall not be liable for any transactions between you and such third parties.
20.2 These Terms of Use supersede any prior oral or written terms and conditions, if any, communicated by us for the use of the Platforms. The rights and liabilities related to any Services to be provided by us are confined to the scope of these Terms of Use.
PART B – TERMS AND CONDITIONS OF SALE ON SHEROES TRENDS PLATFORM
The terms and conditions outlined here ("Sales Terms") establish an agreement between you and us, dictating the conditions under which you can acquire products from our platform. When you place an order for any product or make a purchase through our platform, you are implicitly accepting these Sales Terms.
These Sales Terms supplement our overall agreement and should be considered an electronic record under applicable law. This electronic record is generated by a computer system and does not necessitate physical or digital signatures.
1. Terms of Sale: Our General Contract for Products
The terms and conditions outlined herein, referred to as "Terms of Sale," establish an agreement between you and us, governing the terms under which you acquire products from our platform. When you place an order for any product or make a purchase, you explicitly agree to abide by these Terms of Sale.
These Terms of Sale, in addition to the Agreement, constitute an electronic record as per applicable law. This electronic record is generated by a computer system and does not necessitate physical or digital signatures.
1. Our Sales Agreement
1.1 The presentation of a product on our platform serves as an invitation for you to make an offer to purchase that product. Conversely, when you place an order on our platform, it signifies your offer to buy the product(s).
1.2 Upon placing an order, you will receive an Order Confirmation via email and/or mobile SMS, confirming the receipt of your order and detailing its specifics. It is important to note that the Order Confirmation is merely an acknowledgment of the order's receipt and does not indicate our acceptance of your offer.
1.3 The acceptance of your offer and the finalization of the sale contract for a product occur when we ship or dispatch the product to you. You will receive a Shipment Confirmation via email and/or registered mobile number once the product has been shipped or dispatched to you. We reserve the right, at our sole discretion, to reject or cancel any order before sending the Shipment Confirmation for any reason.
1.4 If your order is dispatched in multiple packages, you may receive separate Shipment Confirmations for each package. Each Shipment Confirmation and corresponding dispatch will establish a separate sale contract for the product(s) specified in that confirmation.
1.5 Any communication from us will be directed solely to your registered mobile number and/or email address, or to an alternative contact number or email address that you specify for a particular transaction. You are responsible for updating your registered mobile number and/or email address on the platform in the event of any changes. Additionally, while we make every effort to provide timely reminders and notifications regarding the delivery of purchased products, we cannot be held liable for any failure to send such notifications or reminders.
1.6 Your contract is exclusively with us, and you confirm that the product(s) you order are for personal use and not for resale or business purposes. Please be aware that we only sell products in quantities suitable for normal household needs, whether within a single order or through multiple orders for the same product.
1.7 All orders placed on the platform are subject to product availability, our acceptance of your offer as outlined above, and your continued compliance with these Terms of Sale.
1.8 You authorize us to provide declarations to governmental authorities upon their request, affirming that the products you've ordered are intended for personal, non-commercial use.
2. Return and Refund Policies
Please refer to the Returns Policy and Refund Policy on the platform, which applies to products sold by us.
3. Product Availability Information
We provide availability information for products on the platform's relevant webpage. Apart from what is mentioned on that webpage or elsewhere on the platform, we cannot provide more specific details regarding product availability. Dispatch estimates are not guaranteed and should not be relied upon as such. If any products you order become unavailable or out of stock while we process your order, you will be notified via email and/or mobile SMS.
4. Pricing of Products
4.1 All prices are listed in Indian Rupees and are inclusive of all applicable taxes.
4.2 The prices in your shopping cart on the platform will reflect the most recent price displayed on the product's information webpage. Please note that this price may differ from the initial price shown when you placed the product in your shopping cart. Placing a product in your shopping cart does not reserve the initially displayed price. It is possible for a product's price to decrease between adding it to your cart and placing the order. The prices at the time of ordering will be the charges on the date of delivery.
5. License and Permissions
You acknowledge that certain products may require licenses or permissions under applicable laws for use, purchase, or possession. You are responsible for obtaining such licenses/permissions and complying with their terms.
6. Responsibility for Taxes
You are responsible for all fees, costs, and charges associated with purchasing products from us, and you agree to bear any applicable taxes.
7. Eligibility for Platform Use
The platform can only be used and orders placed by individuals who are legally capable of entering into binding contracts according to the Indian Contract Act, 1872. This means individuals who are 18 years of age or older, of sound mind, and not disqualified from contract entry by any law. Minors, individuals under the age of 18, may purchase products on the platform with the involvement of a parent or guardian.
8. Limitation of Liability
Our aggregate liability, if any, ordered by a court of competent jurisdiction due to a claim by you or someone acting on your behalf, will not exceed the amount you paid for the products in the order giving rise to the liability. We are not liable for any business losses, including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure, or any other indirect or consequential losses that were not reasonably foreseeable when the sale contract was formed.
9. Policy Updates
We reserve the right to make changes to our policies and these Terms of Sale at any time. You will be bound by the policies and Terms of Sale in effect when you place an order, unless changes are required by law or government authority (in which case they apply to previously placed orders). If any condition is found invalid, void, or unenforceable, it will be deemed severable and will not affect the validity and enforceability of the remaining conditions.
10. Unforeseeable Events
We are not responsible for any delays or failures to meet our obligations if they result from causes beyond our reasonable control.
11. Waiver of Terms
No provision in these Terms of Sale will be considered waived, and no breach excused, unless such waiver or consent is in writing and signed by us. Our consent to or waiver of your breach, whether explicit or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
12. Legal Jurisdiction and Dispute Resolution
These Terms of Sale, all transactions between you and us, and our relationship with you are governed by Indian law, with exclusive jurisdiction given to the courts of Mumbai, without reference to conflict of laws principles.
13. Additional Considerations
13.1 In addition to these Terms of Sale, you are responsible for complying with the terms and conditions of third parties, such as bank offers and brand promotional offers, whose links may be contained or embedded in the Terms of Use.
13.2 These Terms of Sale supersede all prior oral and written terms and conditions, if any, communicated to you by us for the purchase of products.
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